Welcome to Online Paisa. These Terms & Conditions govern your use of our website and the purchase or sale of new and second-hand mobile phones through our platform.

By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.

1. About Online Paisa

Online Paisa provides a platform for customers to buy and sell new and second-hand mobile phones.

We aim to provide accurate product information and a smooth buying and selling experience. However, product availability, prices, and other details may change without prior notice.

2. User Eligibility

By using our website, you confirm that:

  • You provide accurate and complete information.
  • You are legally capable of entering into a purchase or sale agreement.
  • You will use the website only for lawful purposes.
  • You will not misuse or attempt to damage the website or its services.

3. Product Information

We make reasonable efforts to display accurate information about mobile phones, including:

  • Brand and model
  • Condition of the device
  • Storage capacity
  • Colour
  • Product images
  • Price
  • Available accessories
  • Other relevant specifications

For second-hand mobile phones, the actual condition may vary depending on usage, age, and previous ownership. Customers are advised to review the product details carefully before placing an order.

4. Product Condition

Second-hand mobile phones may have signs of previous use, such as minor scratches, marks, or other cosmetic imperfections.

The condition of each device will be described as accurately as possible. Product images may vary slightly depending on lighting, screen settings, or photography conditions.

5. Pricing and Payment

  • All product prices will be displayed on the website or communicated before order confirmation.
  • Prices may change without prior notice.
  • Customers must provide accurate payment and billing information.
  • Orders may be cancelled if there is an incorrect price, payment issue, or product availability problem.
  • Online Paisa reserves the right to verify payment and order details before dispatch.

6. Order Confirmation

After placing an order, you may receive an order confirmation through your registered contact details.

An order is considered confirmed only after successful verification by Online Paisa.

We reserve the right to cancel or decline an order due to product unavailability, incorrect information, payment issues, or other valid reasons.

7. Shipping and Delivery

Orders are generally processed within 1–3 business days after order confirmation and payment verification.

The estimated delivery time is 3–7 business days after dispatch, depending on the delivery location and courier service.

For complete details, please refer to our Shipping Policy.

8. Return and Replacement Policy

Customers may request a return within 7 days of delivery, subject to the applicable terms and conditions.

Online Paisa generally provides replacement instead of a refund, subject to product availability and applicable laws.

The product must be returned in the required condition, with original accessories, packaging, and other included items, where applicable.

For complete details, please refer to our 7-Day Return & Replacement Policy.

9. Selling Mobile Phones to Online Paisa

Customers selling mobile phones through Online Paisa must provide accurate information about the device, including its condition, ownership, specifications, and any known defects.

The seller must:

  • Be the legal owner of the device or have proper authorization to sell it.
  • Provide accurate device details.
  • Remove personal data, accounts, passwords, and screen locks.
  • Provide valid identification or other information when required.
  • Ensure that the device is not stolen, lost, blocked, or involved in any unlawful activity.

Online Paisa may inspect and verify the device before accepting the sale.

10. Device Inspection and Seller Payment

All mobile phones offered for sale may be inspected to verify their condition, specifications, functionality, and other relevant details.

The final purchase value may change if the device condition or information differs from the details provided by the seller.

Seller payment will be processed after the device inspection and acceptance, according to the agreed payment terms.

Online Paisa may decline a device if it does not meet the required quality, ownership, or verification standards.

11. Prohibited Activities

Users must not:

  • Provide false or misleading information.
  • Sell stolen, lost, or unlawfully obtained devices.
  • Upload harmful, illegal, or misleading content.
  • Attempt to hack or disrupt the website.
  • Use the website for fraudulent activities.
  • Misuse another person’s personal or payment information.
  • Violate any applicable law or regulation.

Online Paisa reserves the right to suspend or restrict accounts involved in prohibited activities.

12. Warranty and Device Functionality

Unless specifically mentioned on the product page or in writing, second-hand mobile phones may not include a manufacturer warranty or additional warranty from Online Paisa.

Any warranty, guarantee, or service commitment will be applicable only according to the terms communicated for the particular product.

Customers should review the product details before making a purchase.

13. Limitation of Liability

Online Paisa will make reasonable efforts to provide accurate product information and reliable services.

However, we are not responsible for delays, interruptions, courier-related issues, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

14. Intellectual Property

All website content, including text, logos, graphics, images, designs, and other materials, may be protected by applicable intellectual property laws.

Users may not copy, reproduce, modify, distribute, or use our content without prior written permission, except where permitted by law.

15. Privacy and Personal Information

We may collect and use customer information to process orders, arrange delivery, verify transactions, communicate with customers, and provide our services.

Your personal information will be handled according to our Privacy Policy.

16. Changes to These Terms

Online Paisa reserves the right to update or modify these Terms & Conditions at any time.

Any changes will be posted on this page. Customers are encouraged to review this page periodically.

17. Governing Law

These Terms & Conditions will be governed by the applicable laws of India.

Any disputes will be handled by the appropriate authorities or courts having jurisdiction under applicable law.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Business Name: Online Paisa

Email: Ocompany287@gmail.com

Phone: 7903110470

Address: Hanuman Gadi, Jawahar Nagar, Bhurkunda

Online Paisa – Buy Smart. Sell Easy.