At Online Paisa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services to buy and sell new and second-hand mobile phones.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or services:

  • Full name
  • Mobile number
  • Email address
  • Billing and delivery address
  • Payment and transaction details
  • Product and order information
  • Mobile phone details provided for selling
  • Information you provide when contacting our support team

We collect only the information reasonably required to provide our services and process your requests.

2. How We Use Your Information

We may use your information for the following purposes:

  • Processing and confirming orders
  • Arranging product delivery
  • Processing mobile phone sales
  • Verifying customer and seller information
  • Processing payments
  • Communicating about orders and transactions
  • Providing customer support
  • Managing returns and replacements
  • Improving our website and services
  • Preventing fraud and unauthorized activities
  • Complying with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers, where applicable.

Online Paisa generally does not store complete debit card, credit card, or banking passwords on its own servers. Payment information may be handled by the relevant payment service provider according to its privacy policy and security practices.

4. Sharing of Information

We may share relevant information with trusted third parties when necessary to provide our services, including:

  • Courier and delivery partners
  • Payment service providers
  • Technology and hosting service providers
  • Customer support or service partners
  • Government authorities or legal agencies when required by law

We do not share personal information unnecessarily and take reasonable steps to protect customer information.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better user experience.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

When information is no longer required, we may delete or securely dispose of it, subject to applicable legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites, payment providers, or other services.

Online Paisa is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

9. Children’s Privacy

Our services are not intended for individuals who are not legally permitted to enter into transactions under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of information, where legally permitted
  • Asking questions about how your information is used
  • Withdrawing consent where applicable

To exercise your rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

11. Changes to This Privacy Policy

Online Paisa may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page. We recommend reviewing this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: Online Paisa

Email: Ocompany287@gmail.com

Phone: 7903110470

Address: Hanuman Gadi, Jawahar Nagar, Bhurkunda

We are committed to protecting your privacy and providing a safe and reliable shopping experience.

Online Paisa – Buy Smart. Sell Easy.