Frequently Asked Questions

1. What is Online Paisa?

Online Paisa is an online platform where you can buy and sell new and second-hand mobile phones at competitive prices.

2. How can I purchase a mobile phone from Online Paisa?

You can browse the available mobile phones on our website, select your preferred product, and place an order by following the checkout process. Our team may contact you to confirm your order details.

3. Can I sell my old mobile phone through Online Paisa?

Yes, you can contact Online Paisa to sell your old or second-hand mobile phone. You may need to provide details about the device, its condition, and other required information.

4. How long does delivery take?

Orders are generally processed within 1–3 business days. Delivery usually takes 3–7 business days after dispatch, depending on your location and courier service.

5. Can I return or replace a mobile phone?

Yes, eligible products may be returned within 7 days of delivery, subject to our Return & Replacement Policy. Online Paisa generally provides replacement instead of a refund, subject to applicable terms and laws.

6. When will I receive payment for the mobile phone I sell?

Seller payment is processed after the mobile phone has been inspected and accepted by Online Paisa, according to the agreed payment terms.

7. How can I contact Online Paisa?

You can contact us for product enquiries, orders, selling mobile phones, delivery assistance, or other support.

Email: Ocompany287@gmail.com

Phone: 7903110470

Address: Hanuman Gadi, Jawahar Nagar, Bhurkunda

Q7. What payment options do you accept?

We accept UPI, Credit Cards, Debit Cards, Net Banking, Wallets, and Cash on Delivery (where available).